Qualified Social Worker – Older Persons
1. Provide timely responses to meet immediate risks and needs in crisis situations, and at all times ensure appropriate and proportionate responses or referrals are provided within required legislation and policies and under Fair Access to care criteria (FACS)
2. Act in all situations in accordance with the key attitudes and requirements specified by code of conduct relevant to the Council and their registered professional bodies.
3. Provide information and advice to clients and their carers which promotes access to universal/preventative services, community and other natural support resources, maximising their assets using benefits and other funding sources and thus maintaining and/or improving their quality of life and maximising choice, control and independence
4. Provide a professional approach to confirming assessed and eligible needs, validating supported - and self-assessments, working with clients, involving family carers / significant others, and in partnership with colleagues in health and other partner agencies to ensure clients’ their needs are clearly and comprehensively represented and recorded in accordance with Central Bedfordshire Council (CBC) Fair Access to Care (FAC) criteria
5. Ensure the client receives effective support planning, brokerage and on-going statutory review of eligible needs and to meet the agreed outcomes, either by liaison with appropriate support staff or, in higher risk, complex more specialist cases, by direct provision including Multi Disciplinary Team.
6. Prioritise work allocated by the supervisor according to FACS and manage referrals and a caseload under regular supervision, acting as the named contact for the client and delivering an effective and comprehensive monitoring role for them and for the service so as to ensure appropriate care is being delivered to meet agreed outcomes, and that the service is making best use of resources
7. Proactively identify, investigate and manage potential high risk situations where clients’ or carers’ safety or liberty may be at risk, referring up as appropriate so as to enable them to take risks whilst protecting them from abuse, managing the risks to staff and the Council. This will include;
- Complex assessments involving other professions and family carers including continuing health care
- Ensuring all practice delivers the safeguarding agenda: to record, investigate and respond to safeguards, risk management, complaints and provide detailed and professional responses in accordance with related standards and timeframes.
- Assessments under the Mental Capacity Act and
- Acting as a CPA Care Coordinator as required
- Where applicable, taking responsibility for carrying out action in relation to the liberty or safety of users, where necessary in emergency situations.
- Identifying and implementing positive solutions in resolving any conflicts between all parties involved
- Attending case conferences and meetings and producing high quality professional reports as necessary
8. Work with the supervisor to increase knowledge and experience including working with a degree of autonomy in managing complex caseloads including those with long term conditions and complex/ high risk packages of care. In accordance with and evidence as required in the Professional Capabilities Framework.
9. Proactively manage with a level of autonomy unresolved support and service issues and make recommendations for resolution, including;
- Cases where it appears that outcomes to meet needs cannot be delivered by the personal budget allocated
- Lack of availability of suitable services
- Providers’ apparent failure to meet national or locally determined quality or performance standards
For more information please contact Mark on 01992 513777 (Option 3) or by email Mark.Thompson@evergoodassociates.co.uk